Privacy Policy

Last Updated: April 1, 2026

At Lumipex Solar Solutions, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy explains how we collect, use, and protect the information you share with us through our website.

1. Information We Collect

We may collect the following information when you visit our website or contact us:

• Full Name
• Phone Number
• Email Address
• Installation Address
• Business / Company Name
• Electricity usage details
• Roof size or project requirements
• Any information submitted through enquiry or contact forms

We may also automatically collect:

• IP address
• Browser type
• Device information
• Website usage analytics
• Cookies and tracking data

2. How We Use Your Information

We use your information for the following purposes:

• To respond to enquiries and quote requests
• To provide solar consultation and site assessment
• To schedule installation or maintenance services
• To improve our website and customer experience
• To send service updates, offers, or promotions
• To comply with legal and regulatory requirements

3. Data Sharing

We do not sell or rent your personal information.

Your information may be shared only with:

• Our internal sales and service team
• Installation partners and technicians
• Payment or financing partners (if applicable)
• Government subsidy processing agencies
• Legal authorities when required by law

4. Cookies

Our website may use cookies and similar technologies to improve browsing experience, track website performance, and understand visitor behavior.

Users may disable cookies in browser settings, but some website features may not function properly.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from:

• Unauthorized access
• Misuse
• Data loss
• Alteration
• Disclosure

While we strive to protect your data, no online platform can guarantee 100% security.

6. Your Rights

You may request to:

• Access your personal data
• Correct inaccurate information
• Delete your submitted data
• Withdraw consent for marketing communication
• Ask how your data is being used

For such requests, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites such as payment gateways, financing companies, or government subsidy portals. We are not responsible for their privacy practices.

8. Policy Updates

We may update this Privacy Policy from time to time based on website changes, legal requirements, or service updates. Revised policies will be updated on this page with the latest date.

9. Contact Us

For privacy-related questions, contact:

Lumipex Solar Solutions
Email: info@enricheco.in
Phone: +91 70190 00595,
             +91 99864 15552